TRIP TO MARSA ALAM
Best Prices, Best Experience
Privacy Policy for Trip to Marsa Alam
Effective Date: 11/09/2024
At Trip to Marsa Alam, we are committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
1. Who We Are
Trip to Marsa Alam is a tourism business offering boat trips, diving excursions, and guided tours in Marsa Alam and Luxor. Our website, www.triptomarsaalam.com, serves as a platform for bookings and inquiries. For the purposes of data protection laws, Trip to Marsa Alam is the "data controller" of your personal data.
2. Personal Data We Collect
We collect and process the following personal data:
- Identification Data: Name, email address, phone number, and other contact details.
- Booking Information: Travel preferences, booking history, and related details.
- Payment Information: Credit card or other payment details.
- Technical Data: IP address, browser type, and operating system.
- Communication Data: Any correspondence via email, social media, or website forms.
3. How We Use Your Data
We process your personal data for the following purposes:
- To provide services: Processing bookings and ensuring you receive the services requested.
- Communication: To contact you regarding your bookings, changes to services, or promotional offers (with your consent).
- Payments: To process payments for your bookings.
- Improving User Experience: Analyzing website traffic to improve site functionality.
- Legal Obligations: To comply with any legal obligations or respond to lawful requests from authorities.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract: To fulfill our contractual obligations when you book services with us.
- Consent: For marketing communications, where you have given your explicit consent.
- Legitimate Interests: For analytics, improving our services, and website functionality.
- Legal Compliance: To comply with legal obligations such as accounting and tax laws.
5. How We Share Your Data
We may share your personal data with:
- Payment Processors: To handle transactions securely.
- Third-Party Service Providers: For marketing, website hosting, and analytics.
- Legal Authorities: When required by law.
We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.
6. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure that the transfer complies with the GDPR, either by using standard contractual clauses or ensuring an adequate level of protection.
7. How Long We Keep Your Data
We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. When your data is no longer needed, we securely delete or anonymize it.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your personal data, under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your data.
- Right to Data Portability: You can request your data be transferred to another service provider.
- Right to Object: You can object to the processing of your data in some cases, such as for direct marketing purposes.
If you wish to exercise any of these rights, please contact us at [your email address].
9. Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or disclosure.
10. Cookies
Our website uses cookies to enhance your browsing experience and to analyze site traffic. You can manage your cookie preferences or disable them in your browser settings. For more details, see our Cookie Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: info@triptomarsaalam.com
- Address: Red Sea Governorate 1924602,Marsa Alam, Egypte
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with your national data protection authority.